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You Don’t Get Exceptional Customer Service Without Exceptions – REPLAY

By Tracy and Tom Hazzard

WTFFF 338 | Exceptional Customer Service REPLAY

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You Don’t Get Exceptional Customer Service Without Exceptions – REPLAY

What every 3D printer company and manufacturer needs to hear on providing exceptional customer service. Despite how fast the technology is moving forward, some customer service practices are stuck in the past on a rigid script with no employee empowerment to fix issues that can (and do) arise. Looking at how both the customer and the business can work together to resolve 3D printer problems from all the variables that could go wrong from the hardware to the software.

To see the transcript for this podcast, head over to our past post here.

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Filed Under: 3D Printing Topics, Business, Featured, Vol. 2, WTFFF?! Podcast, WTFFF?! Show Notes Tagged With: 3d print podcast, 3d printing podcast, customer service, replay

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  • YouTube
  • 3D Printing Topics
    • 3D Printers
    • Business
    • Designers
    • Education
    • Food
    • Glossary of 3D Printing Terms
    • Intellectual Property
    • Materials
    • Medical
    • Metal
    • Retail & Services
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    • Tips & Tools
    • WTFFF?! HP Special Series
  • Reviews
    • 3D Printers & Scanners
    • Accessories & Other
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    • Materials
    • Software & Apps
  • WTFFF?! Podcast Series
    • WTFFF?! Special Series Sponsored By HP
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