Repeat customers are precious commodities for any manufacturer, and they can only be obtained through excellent service. Ensuring customer satisfaction with your output entails good communication – a lot of it. What are some of the best practices for customer communication that you can apply in your own 3D printing business? Tom Hazzard and Tracy Hazzard enumerate some of these in this segment. From soft skills to software, there are many things you can do out there to interact with … [Read more...]